job description
Join Traverse Tours as a Mermaid Assistant and dive into a unique opportunity to blend customer service with the enchanting world of marine tourism. Based in the stunning coastal regions of Bali, this part-time role offers a chance to work in a dynamic environment, assisting visitors and ensuring smooth operations in our mermaid-themed experiences. Whether you're helping customers with inquiries, maintaining displays, or ensuring a magical atmosphere, your role will be pivotal in creating unforgettable moments for our guests.
This position is perfect for individuals who are passionate about customer service, enjoy working in a creative setting, and have a flair for making every interaction special. If you're looking for a part-time job that’s as rewarding as it is exciting, apply now and become part of our team at Traverse Tours!
Responsibility
- Assist customers with inquiries, bookings, and general information about mermaid experiences.
- Maintain and organize merchandise displays to ensure an appealing and tidy environment.
- Handle transactions, including sales and refunds, with accuracy and professionalism.
- Ensure the store and experience areas are clean, safe, and welcoming for guests.
- Provide exceptional customer service, addressing concerns and enhancing guest satisfaction.
- Collaborate with the team to create a magical and immersive atmosphere for visitors.
- Assist in setting up and breaking down equipment or displays as needed.
- Follow company policies and procedures to maintain high standards of service.
Qualifications
- Previous experience in customer service, retail, or hospitality is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Basic knowledge of point-of-sale systems and cash handling.
- Friendly, approachable, and enthusiastic attitude.
- Ability to work flexible hours, including weekends and holidays.
- Passion for marine life, tourism, or themed experiences is a bonus.
- Basic proficiency in English; additional languages are an advantage.