job description
Join Staffinc Group as a Merchant Success Executive for Buku Warung and play a pivotal role in driving merchant acquisition and success in Bali’s thriving business landscape. This is a unique opportunity to leverage your sales expertise in FMCG, telecom, or merchant acquisition to empower local businesses with cutting-edge financial solutions.
As part of our dynamic team, you’ll engage directly with merchants, build lasting relationships, and contribute to the growth of Indonesia’s digital economy. With a competitive salary, flexible work environment, and the chance to make a real impact, this role is perfect for ambitious professionals ready to take their career to the next level in one of Southeast Asia’s most vibrant regions.
Responsibility
- Identify, engage, and onboard new merchants in the Bali region to expand Buku Warung’s merchant network.
- Build and maintain strong relationships with merchants to ensure long-term satisfaction and retention.
- Conduct market research to identify potential merchant leads and business opportunities.
- Present and demonstrate Buku Warung’s products and services to prospective merchants.
- Achieve monthly and quarterly merchant acquisition targets as set by the company.
- Provide training and support to merchants on using Buku Warung’s platform effectively.
- Gather merchant feedback and relay insights to the product and marketing teams for continuous improvement.
- Prepare and submit regular reports on merchant acquisition activities, challenges, and successes.
Qualifications
- Proven experience in sales (FMCG, telecom, or merchant acquisition) with a track record of meeting or exceeding targets.
- Possession of an active SIM C license and a two-wheeled vehicle for fieldwork.
- Strong communication, negotiation, and interpersonal skills.
- Self-motivated with the ability to work independently and in a team.
- Familiarity with Bali’s local business landscape is a plus.
- Proficiency in using smartphones and digital tools for sales and reporting.
- Willingness to travel extensively within the assigned regions (Canggu, Ubud, Denpasar, etc.).
- Minimum diploma or bachelor’s degree in business, marketing, or a related field.