job description
Are you a Medical Technology graduate looking to transition into a dynamic role that bridges clinical expertise with cutting-edge diagnostic solutions? Medlane Diagnostic Solutions, Inc. is seeking a motivated Product Specialist to join our team in Bali and drive the adoption of our innovative medical technologies.
In this role, you will serve as the technical and commercial link between our company and healthcare professionals, ensuring our diagnostic products meet the highest standards of quality and efficacy. This is a unique opportunity to leverage your laboratory background in a commercial setting, contributing to improved patient outcomes while advancing your career in the medical device industry.
As part of a fast-growing healthcare company, you will collaborate with cross-functional teams to educate clients, provide product training, and gather market insights to refine our offerings. If you are passionate about medical innovation and thrive in a customer-facing role, we invite you to apply and help shape the future of diagnostic care in Indonesia.
Responsibility
- Conduct product demonstrations and training sessions for healthcare professionals on diagnostic equipment and solutions.
- Provide technical support and troubleshooting to clients, ensuring optimal product performance.
- Collaborate with the sales team to identify customer needs and recommend appropriate diagnostic solutions.
- Gather and analyze market feedback to inform product development and improvements.
- Develop and maintain strong relationships with key stakeholders, including hospitals, clinics, and laboratories.
- Stay updated on industry trends, competitor products, and regulatory requirements in the diagnostic sector.
- Prepare and deliver technical presentations and reports for internal and external audiences.
- Assist in the launch and promotion of new diagnostic products in the Indonesian market.
Qualifications
- Bachelor’s degree in Medical Technology, Biomedical Engineering, or a related field (required).
- Minimum 1-2 years of experience in a clinical laboratory, medical device sales, or product support role (preferred).
- Strong technical knowledge of diagnostic equipment and laboratory procedures.
- Excellent communication and presentation skills in English and Bahasa Indonesia.
- Proven ability to build and maintain client relationships in a healthcare setting.
- Self-motivated with a problem-solving mindset and attention to detail.
- Willingness to travel within Bali and occasionally to other regions in Indonesia.
- Familiarity with CRM software and Microsoft Office Suite is a plus.