job description
Join OTO Group as a Marketing Verification Officer in the vibrant heart of Bali! This role is perfect for detail-oriented professionals who thrive in dynamic environments, ensuring customer credibility and fostering strong dealer relationships to drive business growth.
As part of our expanding team, you will play a pivotal role in verifying customer eligibility, conducting market surveys, and maintaining high standards of compliance. Your analytical skills and ability to build trust will directly impact our market presence in Bali’s competitive automotive and financial services sector.
Based in one of Bali’s prime locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll enjoy a collaborative work culture with opportunities for professional development. Whether you're a seasoned verification specialist or an ambitious professional looking to grow in marketing and customer relations, this role offers a rewarding career path with a leading company.
Responsibility
- Conduct thorough customer eligibility assessments to ensure compliance with company and regulatory standards.
- Perform field surveys and market analysis to evaluate customer credibility and business potential.
- Build and maintain strong relationships with dealers and partners to enhance collaboration and trust.
- Prepare detailed verification reports with actionable insights for management review.
- Monitor and update customer databases with accurate, real-time information.
- Identify and mitigate risks associated with customer onboarding and transactions.
- Collaborate with cross-functional teams to streamline verification processes and improve efficiency.
- Stay updated on industry trends and regulatory changes affecting customer verification.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, Finance, or a related field.
- Minimum 2 years of experience in customer verification, credit analysis, or a similar role.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills to engage with dealers and customers.
- Proficiency in data analysis tools (e.g., Excel, CRM software) and report writing.
- Familiarity with Indonesian financial and automotive industry regulations is a plus.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Willingness to travel within Bali for field surveys and dealer meetings.