job description
Join SingHealth Group as a Manager at the Centre for Person-Centred Care and play a pivotal role in transforming healthcare experiences for patients, caregivers, and medical professionals. This contract position offers a unique opportunity to lead initiatives that prioritize empathy, collaboration, and patient empowerment in a dynamic, multicultural environment.
Based in the vibrant region of Badung, Bali, you will work alongside a dedicated team to implement innovative, person-centred care models that enhance patient outcomes and satisfaction. Your leadership will drive meaningful change, ensuring that every individual receives care tailored to their needs, preferences, and values.
SingHealth Group is a globally recognized healthcare leader committed to excellence, innovation, and compassion. This role is ideal for a visionary professional passionate about reshaping healthcare delivery with a human touch.
Responsibility
- Lead the development and implementation of person-centred care strategies to improve patient and caregiver experiences.
- Collaborate with cross-functional teams, including medical staff, administrators, and community partners, to integrate best practices in patient care.
- Design and oversee training programs to educate healthcare professionals on empathy-driven, patient-focused approaches.
- Monitor and evaluate the effectiveness of person-centred care initiatives, using data to drive continuous improvement.
- Advocate for patient rights and ensure care plans align with individual needs, cultural backgrounds, and personal goals.
- Develop communication frameworks to enhance transparency and trust between patients, families, and healthcare providers.
- Represent the Centre for Person-Centred Care in stakeholder meetings, conferences, and public engagements.
- Prepare reports and presentations to showcase progress, challenges, and impact to senior leadership and external partners.
Qualifications
- Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or a related field; Master’s degree preferred.
- Minimum 5 years of experience in healthcare management, patient advocacy, or a similar leadership role.
- Proven track record in developing and implementing patient-centred care programs in clinical or community settings.
- Strong understanding of healthcare regulations, ethics, and quality improvement frameworks.
- Excellent communication, interpersonal, and stakeholder management skills.
- Ability to analyze complex data and translate insights into actionable strategies.
- Fluency in English; proficiency in Indonesian or other local languages is a plus.
- Passion for innovation, collaboration, and driving systemic change in healthcare.