job description
Join a globally recognized luxury retail brand in Bali as a Sales Associate and become part of an exclusive team dedicated to delivering unparalleled customer experiences. This role offers the opportunity to work in a dynamic, high-end retail environment where passion for fashion, exceptional service, and a keen eye for detail are celebrated.
As a Luxury Retail Sales Associate, you will engage with discerning clients, showcase premium products, and contribute to the brand’s reputation for excellence. Ideal for professionals with a flair for luxury retail, this position combines sales expertise with a deep appreciation for high-end fashion and lifestyle products.
Based in Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll enjoy a competitive salary, career growth opportunities, and the chance to work with a prestigious international brand.
Responsibility
- Provide exceptional customer service to high-net-worth clients, ensuring a personalized and luxurious shopping experience.
- Demonstrate in-depth knowledge of the brand’s products, including materials, craftsmanship, and styling recommendations.
- Achieve and exceed individual and team sales targets through proactive client engagement and upselling techniques.
- Maintain a pristine and visually appealing retail environment, including merchandising, stock replenishment, and inventory management.
- Build and nurture long-term client relationships through follow-ups, personalized styling advice, and loyalty program promotions.
- Stay updated on fashion trends, seasonal collections, and brand campaigns to provide informed recommendations.
- Collaborate with the store team to execute in-store events, promotions, and VIP client appointments.
- Handle transactions, returns, and exchanges efficiently while adhering to company policies.
Qualifications
- Minimum 2 years of experience in luxury retail, fashion, or high-end customer service roles.
- Proven track record of meeting or exceeding sales targets in a commission-based or retail environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Strong sense of style and fashion, with the ability to provide tailored styling advice to diverse clients.
- Highly organized, detail-oriented, and able to multitask in a fast-paced setting.
- Passion for luxury brands and customer-centric service with a proactive and positive attitude.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Familiarity with POS systems, CRM tools, and inventory management software is advantageous.