job description
Join Yayuan Fourni Asia Pte Ltd, a leading name in luxury jewelry, as we expand our presence in Bali’s vibrant retail landscape. This is a unique opportunity to immerse yourself in the world of high-end jewelry while enjoying the island’s unparalleled lifestyle. We offer generous staff discounts on premium jewelry collections, a clear path for career growth, and a supportive team culture that values work-life balance in one of the world’s most sought-after destinations.
As a Luxury Jewelry Retail Associate, you will be the face of our brand, delivering exceptional customer experiences in our Bali boutiques. Your role will blend artistry, sales expertise, and a passion for luxury to create memorable interactions with discerning clients. Whether you’re assisting in our Canggu, Ubud, or Nusa Dua locations, you’ll contribute to a dynamic environment where elegance meets opportunity.
Bali’s thriving retail scene and our commitment to employee development make this role ideal for professionals seeking a rewarding career in luxury retail. Apply today to be part of a team that celebrates both excellence and lifestyle.
Responsibility
- Provide personalized, high-touch customer service to clients in a luxury retail setting, ensuring a seamless and memorable shopping experience.
- Demonstrate in-depth knowledge of jewelry products, including materials, craftsmanship, and brand heritage, to educate and advise customers.
- Achieve and exceed individual and team sales targets through proactive client engagement and relationship-building.
- Maintain impeccable visual merchandising standards to showcase jewelry collections in an appealing and brand-aligned manner.
- Process transactions accurately, including payments, returns, and special orders, while adhering to company policies.
- Collaborate with the boutique team to organize and execute in-store events, promotions, and VIP client appointments.
- Stay updated on industry trends, new collections, and competitor activity to provide informed recommendations.
- Uphold the highest standards of professionalism, discretion, and confidentiality when handling high-value items and client information.
Qualifications
- Minimum 2 years of experience in luxury retail, jewelry, or high-end customer service roles.
- Proven track record of meeting or exceeding sales targets in a commission-based or performance-driven environment.
- Exceptional communication and interpersonal skills, with the ability to engage confidently with diverse clientele.
- Strong product knowledge or a willingness to learn about fine jewelry, gemstones, and luxury accessories.
- Impeccable grooming and presentation, reflecting the brand’s sophisticated image.
- Ability to work flexible hours, including weekends, evenings, and holidays, to accommodate boutique operating hours.
- Fluency in English; additional languages (e.g., Mandarin, Indonesian) are a plus.
- Passion for the luxury retail industry and a commitment to delivering outstanding service.