job description
Join PERSOL as a Locum Client Service Associate in the vibrant heart of Bali! This is a unique opportunity to contribute to a dynamic team while enjoying the island’s work-life balance. In this contract role, you’ll provide exceptional administrative and client support, ensuring smooth operations and high satisfaction for our valued clients.
Based in Badung, you’ll work 5.5 days per week during standard office hours, offering flexibility and stability. Whether you’re a seasoned professional or looking to grow in client service, this role offers a rewarding experience with a leading organization.
At PERSOL, we value professionalism, efficiency, and a client-first approach. If you’re detail-oriented, proactive, and thrive in a fast-paced environment, we’d love to hear from you!
Responsibility
- Provide front-line client support via phone, email, and in-person interactions with a high level of professionalism.
- Manage and organize client documentation, ensuring accuracy and confidentiality.
- Coordinate appointments, meetings, and follow-ups to enhance client satisfaction.
- Assist in preparing reports, presentations, and administrative correspondence.
- Liaise with internal teams to resolve client inquiries and escalate issues as needed.
- Maintain up-to-date records in CRM systems and databases.
- Handle ad-hoc administrative tasks to support daily operations.
- Uphold company policies and service standards in all client interactions.
Qualifications
- Minimum 1-2 years of experience in client service, administration, or a related field.
- Strong verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic CRM tools.
- Excellent organizational and time-management abilities.
- Ability to work independently and collaboratively in a team environment.
- High attention to detail and problem-solving mindset.
- Prior experience in a locum or temporary role is a plus.
- Familiarity with office protocols and client confidentiality standards.