job description
Join EastWest Rural Bank, Inc. as a Loan Specialist in the vibrant financial hub of Bali! This is your opportunity to drive financial inclusion by connecting clients with tailored loan solutions while fostering long-term relationships. In this dynamic role, you will serve as the bridge between the bank and its valued customers, ensuring seamless loan processing, compliance with regulatory standards, and exceptional service delivery.
Based in the tropical paradise of Canggu, Badung, you’ll work in a collaborative environment that values integrity, innovation, and customer-centricity. Whether you're conducting thorough background checks, marketing financial products, or guiding applicants through the loan process, your expertise will directly contribute to the bank’s mission of empowering communities through accessible banking.
If you’re a detail-oriented professional with a passion for finance and a knack for building trust, this role offers competitive compensation, career growth, and the chance to make a meaningful impact in Bali’s thriving economy.
Responsibility
- Provide personalized loan consultations to clients, assessing their financial needs and recommending suitable banking products.
- Facilitate and streamline the loan application process, ensuring accuracy and compliance with bank policies and KYC (Know Your Customer) regulations.
- Conduct comprehensive background investigations, including credit checks and verification of client documentation.
- Market the bank’s loan products and financial services to prospective clients through outreach, presentations, and one-on-one meetings.
- Maintain strong client relationships by offering proactive support, addressing inquiries, and resolving concerns promptly.
- Collaborate with internal teams (e.g., underwriting, risk management) to expedite loan approvals and disbursements.
- Prepare and submit detailed reports on loan portfolios, application statuses, and client interactions.
- Stay updated on industry trends, regulatory changes, and competitive financial products to enhance service quality.
Qualifications
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 2 years of experience in banking, loan processing, or financial services, preferably in a client-facing role.
- Strong understanding of loan products, credit analysis, and risk assessment.
- Excellent communication and interpersonal skills to build rapport with diverse clients.
- Proficient in MS Office (Excel, Word) and banking software; familiarity with CRM tools is a plus.
- High attention to detail and ability to handle confidential information with integrity.
- Proven ability to meet sales targets and work in a fast-paced, goal-oriented environment.
- Fluency in English; knowledge of Indonesian or local dialects is advantageous.