job description
Join Live Blitz Sdn. Bhd. as a Livestream Moderator Intern and play a pivotal role in shaping the future of e-commerce engagement in Southeast Asia’s booming digital marketplace. Based in the vibrant hub of Bali, you’ll work alongside dynamic hosts and marketing teams to create high-energy, conversion-driven livestreams on TikTok and Shopee.
This is your chance to gain hands-on experience in real-time audience interaction, community management, and sales-driven content moderation. You’ll ensure a positive, engaging, and brand-aligned environment while helping turn viewers into loyal customers. Ideal for students or recent graduates passionate about social media, digital marketing, or e-commerce, this internship offers a fast-paced, creative workspace with opportunities to grow in the live-commerce industry.
Why Bali? Work in a tropical paradise with a thriving digital nomad community, where innovation meets relaxation. Whether you're in Canggu, Ubud, or Denpasar, you’ll be part of a team that values energy, creativity, and results.
Responsibility
- Monitor and moderate live chat during TikTok and Shopee livestreams to ensure a positive, spam-free, and brand-compliant environment.
- Engage with viewers in real-time, answering questions, addressing concerns, and fostering a sense of community.
- Collaborate with livestream hosts to boost viewer engagement and drive conversions by highlighting promotions, discounts, and product benefits.
- Track and report inappropriate content, spam, or disruptive behavior to maintain a safe and professional streaming experience.
- Assist in gathering viewer feedback and insights to help refine livestream strategies and improve future sessions.
- Support the preparation of pre- and post-livestream tasks, including chat templates, FAQs, and performance summaries.
- Stay updated on trending topics, platform guidelines, and best practices for live-commerce moderation.
- Contribute creative ideas to enhance livestream interactivity, such as polls, giveaways, or Q&A segments.
Qualifications
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Fluent in English with excellent written and verbal communication skills; proficiency in Bahasa Indonesia or Mandarin is a plus.
- Passionate about social media, e-commerce, or live streaming with a basic understanding of platforms like TikTok and Shopee.
- Strong attention to detail and ability to multitask in a fast-paced, high-pressure environment.
- Familiarity with moderation tools, chat management, or community guidelines is advantageous.
- Creative thinker with a customer-centric mindset and a knack for problem-solving.
- Ability to work flexible hours, including evenings and weekends, to align with livestream schedules.
- Own a reliable laptop and stable internet connection (remote work may be considered).