job description
Join Hairos Destiny Sdn Bhd as a Live Operations Administrator and play a pivotal role in managing and optimizing our TikTok Live operations. This dynamic position offers the opportunity to work in a fast-paced environment, ensuring seamless live streaming experiences while driving engagement and performance metrics. Based in the vibrant locales of Bali, you will collaborate with cross-functional teams to monitor live sessions, analyze data, and implement strategies to enhance viewer interaction and operational efficiency.
If you are detail-oriented, tech-savvy, and passionate about digital content and live streaming, this role is perfect for you. We offer a competitive salary, a supportive work environment, and the chance to grow within a forward-thinking company. Apply now to be part of our innovative team and contribute to the success of our live operations.
Responsibility
- Monitor and manage TikTok Live sessions to ensure smooth operations and adherence to company guidelines.
- Track and analyze live performance metrics, including viewer count, engagement rates, and session duration.
- Prepare detailed reports on live operations performance, highlighting key insights and areas for improvement.
- Coordinate with content creators, moderators, and technical teams to resolve any issues during live sessions.
- Develop and implement strategies to enhance viewer engagement and retention during live streams.
- Maintain accurate records of live sessions, including logs, incident reports, and performance data.
- Assist in the planning and scheduling of live sessions, ensuring optimal timing and resource allocation.
- Stay updated with the latest trends and best practices in live streaming and social media operations.
Qualifications
- Bachelor's degree in Business Administration, Communications, or a related field.
- Proven experience in live operations, social media management, or a similar administrative role.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent communication and interpersonal skills to coordinate with various teams and stakeholders.
- Proficiency in using analytics tools and platforms, such as TikTok Analytics, Google Analytics, or similar.
- Ability to work under pressure and manage multiple tasks in a fast-paced environment.
- Familiarity with live streaming technologies and platforms is a plus.
- Strong organizational skills and attention to detail.