job description
Join ABC Car Rentals & Tourist Transport Inc as a Liaison Officer / Collector and play a pivotal role in ensuring seamless operations and compliance for our fleet. This position is ideal for detail-oriented professionals who thrive in administrative and client-facing roles. You will be responsible for managing vehicle registrations, franchise renewals, and permit processing with government agencies such as the LTO and LTFRB. Additionally, you will handle cash and digital payment collections, ensuring accurate and timely financial transactions.
Based in the vibrant regions of Bali, this role offers a dynamic work environment where you can contribute to the growth of a leading car rental and transport company. If you have a knack for organization, strong communication skills, and a passion for customer service, we invite you to apply and become part of our dedicated team.
Responsibility
- Process and renew vehicle registrations, franchises, and permits with government agencies (LTO, LTFRB, etc.).
- Collect payments from clients, including cash and digital transactions, ensuring accuracy and proper documentation.
- Maintain up-to-date records of all registrations, permits, and financial transactions.
- Liaise with government offices and internal departments to resolve any issues related to permits or registrations.
- Provide excellent customer service by addressing client inquiries and concerns regarding payments and documentation.
- Prepare and submit reports on collections, registrations, and compliance status.
- Assist in auditing and verifying financial records to ensure compliance with company policies.
- Collaborate with the finance and operations teams to streamline processes and improve efficiency.
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field.
- Proven experience in administrative roles, preferably in the transportation or logistics industry.
- Familiarity with government agencies such as LTO and LTFRB is a plus.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Proficiency in using office software and digital payment platforms.
- Ability to handle cash and financial transactions with integrity and accuracy.
- Customer service-oriented with a problem-solving mindset.