job description
Join NTUC LearningHub as a Learning Portfolio Manager, Digital Literacy and play a pivotal role in shaping the future of workforce development in Southeast Asia. In this dynamic position, you will lead the strategic design, implementation, and expansion of cutting-edge digital skills programs that empower professionals to excel in an increasingly digital workplace.
Based in the vibrant hub of Bali, Indonesia, you will collaborate with cross-functional teams to identify emerging skill gaps, curate high-impact learning solutions, and drive adoption across diverse industries. Your work will directly contribute to bridging the digital divide, ensuring individuals and organizations are equipped with the competencies needed to thrive in the digital economy.
This is a unique opportunity to combine your passion for education, technology, and innovation while making a tangible impact on workforce readiness. If you are a visionary leader with a track record in learning & development, digital transformation, or edtech, we invite you to apply and help us redefine the future of learning.
Responsibility
- Strategic Portfolio Development: Design and manage a comprehensive portfolio of digital literacy programs aligned with industry demands and emerging technologies.
- Market & Needs Analysis: Conduct research to identify skill gaps and trends in digital competencies, ensuring programs remain relevant and impactful.
- Stakeholder Collaboration: Partner with government agencies, corporations, and educational institutions to promote and scale digital upskilling initiatives.
- Program Innovation: Lead the creation of engaging, scalable learning solutions, including e-learning modules, workshops, and certification programs.
- Performance Tracking: Monitor and evaluate program effectiveness using KPIs such as enrollment rates, completion rates, and learner feedback.
- Partnership Development: Build and maintain relationships with tech partners, trainers, and subject-matter experts to enhance program quality.
- Content Curation: Oversee the development of high-quality, localized learning content tailored to diverse learner audiences.
- Advocacy & Awareness: Drive marketing and outreach campaigns to increase visibility and adoption of digital literacy programs.
Qualifications
- Bachelor’s Degree: In Education, Business, Technology, or a related field. A Master’s degree is a plus.
- Proven Experience: Minimum 5 years in learning & development, training management, or edtech, with a focus on digital skills.
- Industry Knowledge: Deep understanding of digital transformation trends, including AI, data literacy, cybersecurity, and workplace automation.
- Project Management: Strong ability to manage multiple programs, deadlines, and stakeholders in a fast-paced environment.
- Analytical Skills: Proficiency in data analysis to measure program impact and inform strategic decisions.
- Communication Excellence: Exceptional written and verbal communication skills, with the ability to engage diverse audiences.
- Leadership: Experience leading cross-functional teams and driving collaborative initiatives.
- Tech-Savvy: Familiarity with LMS platforms, e-learning tools, and digital content development.