job description
Join SixEleven as a Lead Generation Agent and become a key player in driving business growth through strategic outreach and customer engagement. In this dynamic role, you will connect with potential clients, qualify leads, and deliver exceptional service while adhering to professional scripts and best practices. Based in the vibrant locations of Bali, this position offers a competitive salary, a collaborative work environment, and the opportunity to develop your sales and communication skills.
As a Lead Generation Agent, you will play a crucial role in expanding our client base by conducting outbound calls, gathering accurate data, and ensuring a seamless customer experience. Your ability to build rapport, ask insightful questions, and maintain a professional demeanor will directly impact our success. If you are a motivated individual with a passion for sales and customer service, we invite you to apply and grow with us.
Responsibility
- Conduct outbound calls to potential clients to generate and qualify leads.
- Follow provided scripts and guidelines to ensure consistent and professional customer interactions.
- Gather and record accurate survey data and customer information.
- Build rapport with prospects to understand their needs and offer tailored solutions.
- Meet and exceed daily, weekly, and monthly lead generation targets.
- Collaborate with the sales and marketing teams to optimize lead conversion strategies.
- Maintain up-to-date knowledge of products, services, and industry trends.
- Provide feedback on call scripts and processes to improve efficiency and effectiveness.
Qualifications
- High school diploma or equivalent; additional education or experience in sales or customer service is a plus.
- Excellent verbal and written communication skills in English.
- Proven experience in outbound calling, telemarketing, or lead generation is preferred.
- Strong interpersonal skills with the ability to engage and persuade potential clients.
- Proficiency in using CRM software and other lead management tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Goal-oriented mindset with a focus on achieving and exceeding targets.
- Willingness to work flexible hours, including evenings and weekends, if required.