job description
Are you a dynamic and results-driven professional with a passion for building long-term client relationships? Mclane Global Phils Inc. is expanding its operations in Bali, Indonesia, and weâre looking for a Key Account Specialist to join our high-performing sales team.
In this role, youâll be the primary point of contact for our most valued clients, ensuring their satisfaction while driving revenue growth through strategic account management. Youâll collaborate with cross-functional teams to deliver tailored solutions, identify upsell opportunities, and maintain a deep understanding of client needs in a fast-paced, international business environment.
Based in the vibrant hub of Canggu, youâll enjoy a dynamic work culture that blends professionalism with the unique lifestyle of Bali. Whether youâre a seasoned account manager or an ambitious sales professional ready to take the next step, this is your chance to make a tangible impact in a growing global company.
Responsibility
- Develop and maintain strong, long-lasting relationships with key clients to ensure high levels of satisfaction and retention.
- Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling products/services.
- Act as the primary liaison between clients and internal teams (sales, marketing, operations) to ensure seamless communication and delivery.
- Conduct regular business reviews with clients to assess performance, address concerns, and align on strategic goals.
- Monitor market trends, competitor activity, and client feedback to proactively adjust account strategies.
- Prepare and present detailed reports on account performance, revenue forecasts, and growth opportunities to senior management.
- Negotiate contracts and terms with clients to maximize profitability while maintaining mutually beneficial partnerships.
- Collaborate with the marketing team to develop customized campaigns and promotions for key accounts.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 3 years of experience in key account management, sales, or business development, preferably in an international or B2B environment.
- Proven track record of meeting or exceeding sales targets and growing client accounts.
- Excellent communication, negotiation, and presentation skills in English (additional languages are a plus).
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, target-driven environment.
- Willingness to relocate to or already based in Bali, Indonesia (Canggu, Ubud, or surrounding areas).