job description
Join our vibrant team at one of Baliâs most beloved Japanese restaurants and become part of an exciting culinary journey in the heart of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung! Weâre seeking friendly, energetic, and customer-focused Service Crew members to deliver exceptional dining experiences to our guests. If you thrive in a fast-paced, multicultural environment and have a passion for hospitality, this is your chance to shine in Baliâs thriving food and tourism scene.
As a key member of our team, youâll play a crucial role in ensuring our guests enjoy a seamless and memorable dining experience. From greeting customers with a warm smile to assisting with orders and maintaining a clean, welcoming atmosphere, your attention to detail and positive attitude will set the tone for our restaurantâs success. This role offers a fantastic opportunity to develop your skills in a dynamic setting while working alongside a diverse and talented team.
Baliâs booming tourism industry means no two days are the sameâwhether youâre serving locals, expats, or international travelers, youâll have the chance to interact with people from all walks of life. Plus, enjoy the perks of working in one of the worldâs most beautiful destinations, with opportunities for growth and career advancement in the hospitality industry.
If youâre ready to take your hospitality career to the next level in a tropical paradise, weâd love to hear from you! Apply now and letâs create unforgettable dining experiences together.
Responsibility
- Greet and seat guests with a warm, professional demeanor, ensuring a positive first impression.
- Take and process food and beverage orders accurately, catering to guest preferences and dietary requirements.
- Provide knowledgeable recommendations on menu items, including sushi, sashimi, and traditional Japanese dishes.
- Maintain a clean and organized dining area, including tables, utensils, and service stations.
- Collaborate with kitchen and bar staff to ensure timely and efficient service delivery.
- Handle guest inquiries, feedback, and complaints with tact and professionalism, escalating issues as needed.
- Assist in setting up and breaking down dining areas for special events or peak service hours.
- Upsell premium menu items and promotions to enhance guest satisfaction and drive revenue.
- Adhere to food safety and hygiene standards at all times to ensure a safe dining environment.
Qualifications
- Prior experience in a customer service or hospitality role, preferably in a restaurant or cafĂŠ setting.
- Basic knowledge of Japanese cuisine and dining etiquette is a plus but not required.
- Excellent communication skills in English; proficiency in Japanese or Bahasa Indonesia is advantageous.
- Ability to work in a fast-paced environment while maintaining a positive and professional attitude.
- Strong teamwork and interpersonal skills, with a customer-first mindset.
- Flexibility to work evenings, weekends, and public holidays as required by the restaurantâs schedule.
- Physical stamina to stand for extended periods and handle light lifting (e.g., trays, supplies).
- Willingness to learn and adapt to new challenges in a dynamic hospitality environment.