job description
Join Eva Care Management Consultancy, Inc as an IT Support Specialist in the vibrant heart of Bali! We are seeking a dynamic professional to ensure seamless IT operations and support our growing team. In this role, you will develop and maintain APIs, troubleshoot technical issues, and stay ahead of industry best practices to enhance our digital infrastructure.
Based in Canggu, you'll enjoy a collaborative work environment with opportunities for professional growth. If you are passionate about technology and eager to contribute to a forward-thinking company, we want to hear from you!
Responsibility
- Develop and maintain APIs to support mobile and web applications.
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Monitor system performance and ensure optimal functionality.
- Collaborate with cross-functional teams to implement IT solutions.
- Stay updated with the latest IT trends, tools, and best practices.
- Document IT processes and maintain accurate records of support activities.
- Assist in the deployment and configuration of IT systems.
- Ensure data security and compliance with company policies.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or a similar role.
- Strong knowledge of API development and integration.
- Proficiency in troubleshooting hardware, software, and network issues.
- Excellent communication and problem-solving skills.
- Ability to work independently and in a team environment.
- Familiarity with IT security best practices.
- Certifications in IT support (e.g., CompTIA A+, Microsoft Certified) are a plus.