job description
Join Can Beauty Mojokerto as an IT Support Specialist in beautiful Bali! We are seeking a skilled and motivated professional to provide technical support and maintain our IT infrastructure. This role is perfect for individuals passionate about technology and eager to contribute to a dynamic team in the beauty and wellness industry.
As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our IT systems, including hardware, software, and network infrastructure. You will work closely with various departments to troubleshoot issues, implement solutions, and enhance our technological capabilities.
This is an excellent opportunity to grow your career in a supportive and innovative environment. If you have a strong technical background and a passion for problem-solving, we would love to hear from you!
Responsibility
- Provide technical support for hardware, including computers, laptops, printers, scanners, and CCTV systems.
- Install, configure, and maintain software applications such as Windows, Microsoft Office 365, and ERP systems.
- Troubleshoot and resolve network issues related to WiFi, LAN, and other connectivity problems.
- Assist in the setup and maintenance of IT infrastructure to ensure optimal performance.
- Conduct regular system checks and updates to prevent potential issues.
- Collaborate with team members to identify and implement IT solutions that enhance productivity.
- Document technical issues and solutions for future reference and training purposes.
- Provide training and support to staff on the use of IT systems and software.
Qualifications
- Proven experience in IT support, hardware maintenance, and software troubleshooting.
- Strong knowledge of Windows operating systems and Microsoft Office 365.
- Experience with network configurations, including WiFi and LAN.
- Familiarity with ERP systems and other business software.
- Excellent problem-solving skills and the ability to work under pressure.
- Good communication skills and the ability to explain technical issues to non-technical staff.
- Relevant certifications in IT support or related fields are a plus.
- Ability to work independently and as part of a team.