job description
Are you a tech-savvy individual eager to kickstart your career in IT? Metro Mobilia Corporation is offering an exciting IT Support Internship in beautiful Bali! This is your chance to gain hands-on experience in a dynamic, fast-paced environment while working alongside industry professionals.
As an IT Support Intern, you will assist in maintaining our IT infrastructure, troubleshooting technical issues, and supporting our team with day-to-day IT operations. This role is perfect for students or recent graduates looking to develop their technical skills and build a strong foundation in IT support.
Join us and be part of a company that values innovation, collaboration, and continuous learning. Apply now and take the first step toward a rewarding career in IT!
Responsibility
- Provide technical support to employees, including troubleshooting hardware and software issues.
- Assist in setting up and configuring computers, printers, and other IT equipment.
- Monitor and maintain IT systems to ensure optimal performance.
- Help manage user accounts, permissions, and access controls.
- Assist in maintaining IT documentation, including inventory and support logs.
- Support the IT team in implementing and updating security protocols.
- Participate in IT projects and initiatives as assigned.
- Provide excellent customer service to internal users.
Qualifications
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
- Basic knowledge of computer hardware, software, and networking concepts.
- Familiarity with operating systems such as Windows and macOS.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt to new technologies.
- Previous IT support experience or certifications (e.g., CompTIA A+) is a plus.