job description
Join Mitsubishi Electric as an IT Executive specializing in End User Computing and Server Management in the vibrant heart of Bali. This is a unique opportunity to build a robust foundation in IT infrastructure while delivering exceptional end-user support in a dynamic, global environment.
As part of our mission to drive technological excellence, you will play a pivotal role in maintaining, optimizing, and securing our IT systems to ensure seamless operations for our teams. Whether you're troubleshooting complex server issues or enhancing user productivity through cutting-edge EUC solutions, your work will directly impact our operational efficiency and innovation.
Based in Badung, Bali, this role offers the perfect blend of professional growth and work-life balance in one of the worldâs most sought-after destinations. If youâre passionate about IT infrastructure and eager to grow in a supportive, forward-thinking organization, we want to hear from you.
Responsibility
- Manage and maintain server infrastructure, including installation, configuration, and troubleshooting of Windows/Linux servers.
- Provide end-user computing support, including hardware/software deployment, troubleshooting, and issue resolution.
- Monitor system performance, capacity, and security, implementing proactive measures to prevent downtime.
- Administer and optimize Active Directory, DNS, DHCP, and file/print services to ensure seamless network operations.
- Collaborate with cross-functional teams to deploy and integrate new IT solutions, ensuring alignment with business needs.
- Develop and maintain IT documentation, including system configurations, procedures, and troubleshooting guides.
- Implement and enforce cybersecurity best practices to protect company data and systems from threats.
- Assist in disaster recovery planning and execute backup/restore procedures to ensure data integrity.
Qualifications
- Bachelorâs degree in Computer Science, Information Technology, or a related field.
- Minimum 2-3 years of experience in IT infrastructure, server management, or end-user support.
- Proven expertise in Windows Server, Linux, Active Directory, and virtualization technologies (VMware, Hyper-V).
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP) and troubleshooting tools.
- Experience with endpoint management tools (e.g., SCCM, Intune) and helpdesk ticketing systems.
- Familiarity with cybersecurity principles and compliance standards (e.g., ISO 27001).
- Excellent problem-solving and communication skills with a customer-centric approach.
- Certifications such as MCSA, CompTIA Server+, or ITIL are a plus.