job description
Are you a tech-savvy professional looking to kickstart your IT career in one of the world’s most vibrant digital hubs? Careervisors is partnering with a leading company in Bali to hire an IT Assistant to join their dynamic team. This is an exciting opportunity to work in a fast-paced environment while enjoying the unique lifestyle that Bali has to offer—from the cultural richness of Ubud to the bustling beaches of Canggu and Seminyak.
As an IT Assistant, you will play a crucial role in supporting the company’s IT infrastructure, troubleshooting technical issues, and ensuring smooth operations. This role is perfect for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT field. You’ll collaborate with cross-functional teams, assist in system maintenance, and contribute to the implementation of new technologies.
Bali is not just a tropical paradise; it’s also a growing tech hub with a thriving digital nomad community. This role offers the perfect blend of professional growth and work-life balance, allowing you to enjoy Bali’s stunning landscapes, vibrant culture, and world-class coworking spaces. Whether you’re based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this opportunity is your chance to advance your career while living in one of the most sought-after destinations in the world.
If you’re ready to take the next step in your IT career and embrace the Bali lifestyle, we’d love to hear from you!
Responsibility
- Provide first-level technical support to employees, troubleshooting hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of IT equipment, including computers, printers, and peripherals.
- Monitor and maintain IT systems to ensure optimal performance and security.
- Collaborate with the IT team to implement new technologies and system upgrades.
- Manage user accounts, permissions, and access controls in accordance with company policies.
- Document IT processes, procedures, and troubleshooting steps for future reference.
- Assist in the coordination of IT projects, including hardware/software installations and network expansions.
- Provide training and guidance to employees on IT best practices and software usage.
Qualifications
- Diploma or bachelor’s degree in Information Technology, Computer Science, or a related field.
- 1-2 years of experience in an IT support role or similar position.
- Strong knowledge of Windows and macOS operating systems, as well as Microsoft Office Suite.
- Familiarity with network fundamentals, including TCP/IP, DNS, and DHCP.
- Basic understanding of cybersecurity principles and best practices.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both written and verbal, in English.
- Ability to work independently and as part of a team in a fast-paced environment.
- Certifications such as CompTIA A+, ITIL, or Microsoft Certified: Modern Desktop Administrator are a plus.