job description
Join Goertek, a leading global MNC, as an IT & Administrative Specialist in the heart of Bali. This is your opportunity to drive exceptional IT office operations and create a seamless, technology-powered workplace where innovation and efficiency thrive.
In this dynamic role, you will be the backbone of our local operations, ensuring that our IT infrastructure and administrative processes run smoothly. Youâll collaborate with cross-functional teams to deliver top-tier support, optimize workflows, and maintain a productive environment for our employees. Based in Baliâs vibrant business hubsâwhether in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kutaâyouâll play a pivotal role in supporting our mission to connect people and technology.
If youâre a detail-oriented professional with a passion for IT and administration, and you thrive in a fast-paced, international setting, this role is tailored for you. Enjoy the unique blend of professional growth and Baliâs unparalleled lifestyle while contributing to a company that values excellence and innovation.
Responsibility
- Manage and maintain IT systems, hardware, and software to ensure seamless office operations.
- Provide technical support to employees, troubleshooting hardware/software issues and resolving them efficiently.
- Oversee administrative tasks, including office supply management, vendor coordination, and facility maintenance.
- Implement and enforce IT policies, security protocols, and best practices to safeguard company data.
- Collaborate with global IT teams to deploy, update, and optimize enterprise systems and tools.
- Coordinate with HR and finance departments to streamline onboarding/offboarding processes for IT assets.
- Monitor and maintain network connectivity, ensuring high availability for all office locations.
- Develop and document IT procedures, user guides, and training materials for staff.
Qualifications
- Bachelorâs degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum 3 years of experience in IT support, office administration, or a similar role.
- Strong proficiency in Windows/macOS, Microsoft Office 365, and enterprise IT systems.
- Hands-on experience with network troubleshooting, hardware maintenance, and software deployment.
- Excellent organizational, communication, and problem-solving skills.
- Familiarity with IT security principles, data protection, and compliance standards.
- Ability to work independently and collaboratively in a multicultural, fast-paced environment.
- Fluency in English (written and verbal); additional languages are a plus.