job description
Are you a proactive and customer-focused professional looking to support an Australian client remotely? Solaris Recruit is hiring an Internal Support Executive to provide exceptional sales, customer service, and administrative assistance. This is a fantastic opportunity to work in a dynamic environment while enjoying the flexibility of remote work from beautiful Bali.
As an Internal Support Executive, you will be the backbone of our client’s operations, ensuring seamless communication, efficient problem-solving, and outstanding service delivery. If you thrive in a fast-paced setting and have a passion for helping others, we’d love to hear from you!
Why Join Us?
- Competitive salary and benefits package.
- Remote work flexibility with a global team.
- Opportunities for career growth and professional development.
- Supportive and collaborative work culture.
Responsibility
- Provide remote sales support, including lead generation, follow-ups, and customer inquiries.
- Deliver exceptional customer service via phone, email, and chat to Australian clients.
- Handle administrative tasks such as data entry, reporting, and documentation.
- Coordinate with internal teams to ensure smooth operations and client satisfaction.
- Resolve customer issues efficiently and escalate complex problems as needed.
- Maintain accurate records of customer interactions and transactions.
- Assist in preparing sales reports and performance metrics.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- Minimum of 1-2 years of experience in customer service, sales, or administrative support.
- Excellent verbal and written communication skills in English.
- Strong problem-solving and multitasking abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently in a remote setting with minimal supervision.
- High attention to detail and organizational skills.
- Familiarity with Australian business culture is a plus.
- Reliable internet connection and a quiet workspace.