job description
Join Tavor Perry, a dynamic and growing company, as our next Internal Account Manager and become a key player in our sales team! Based in the vibrant and culturally rich island of Bali, Indonesia, this remote role offers the perfect blend of professional growth and tropical lifestyle. Whether you're in Canggu, Ubud, Denpasar, or any of Bali's stunning locations, you'll have the flexibility to work from anywhere while contributing to our success.
As an Internal Account Manager, you will be the backbone of our client relationships, ensuring seamless communication, satisfaction, and retention. This role is ideal for a proactive, detail-oriented professional with a passion for sales and customer service. You'll collaborate closely with our sales, marketing, and operations teams to drive revenue growth, resolve client inquiries, and identify opportunities for upselling and cross-selling.
At Tavor Perry, we value innovation, teamwork, and a results-driven mindset. You'll enjoy a supportive work environment, opportunities for career advancement, and the chance to work with a diverse, international team. If you're looking for a role that combines professional challenge with the beauty of Bali, we want to hear from you!
Why Join Us?
- Remote Work Flexibility: Enjoy the freedom to work from Bali's most desirable locations.
- Career Growth: Opportunities for advancement in a fast-growing company.
- Collaborative Culture: Work with a talented, international team in a supportive environment.
- Impactful Role: Play a direct role in driving client satisfaction and revenue growth.
- Work-Life Balance: Experience the best of both worlds with a fulfilling career and Bali's laid-back lifestyle.
Responsibility
- Manage and nurture relationships with existing clients to ensure high levels of satisfaction and retention.
- Act as the primary point of contact for client inquiries, resolving issues promptly and professionally.
- Collaborate with sales and marketing teams to identify upsell and cross-sell opportunities.
- Monitor client accounts to ensure timely delivery of services and address any discrepancies.
- Prepare and present regular reports on account status, sales performance, and client feedback.
- Coordinate with internal teams to ensure seamless execution of client requests and projects.
- Conduct regular check-ins with clients to gather feedback and identify areas for improvement.
- Stay updated on industry trends and competitive landscape to provide valuable insights to clients.
Qualifications
- Proven experience in account management, sales, or customer service roles.
- Excellent communication and interpersonal skills, with fluency in English.
- Strong organizational and time-management abilities, with a keen eye for detail.
- Ability to work independently and remotely while maintaining high productivity.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Experience in a fast-paced, results-driven environment.
- Bachelor's degree in Business, Marketing, Communications, or a related field is a plus.
- Prior experience working with international clients or in a remote setting is highly desirable.