job description
Join TÜV SÜD, a global leader in testing, inspection, and certification services, as an Inside Sales Executive in beautiful Bali. In this dynamic role, you will be the driving force behind delivering exceptional customer experiences, from initial contact to post-sales support. Your ability to build relationships, understand client needs, and provide tailored solutions will be key to our continued success in the region.
Based in the vibrant and culturally rich environment of Bali, you will work in a collaborative team that values innovation, professionalism, and customer-centricity. This is an exciting opportunity to grow your career in sales while enjoying the unique work-life balance that Bali offers.
At TÜV SÜD, we empower our employees with the tools, training, and support needed to excel. If you are a motivated, results-driven professional with a passion for sales and customer service, we invite you to apply and become part of our global network.
Responsibility
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information about TÜV SÜD’s services and solutions.
- Identify and pursue new sales opportunities through outbound calls, emails, and follow-ups to expand the customer base.
- Collaborate with cross-functional teams, including technical experts and account managers, to develop customized proposals and solutions for clients.
- Maintain and update customer records in the CRM system, ensuring data accuracy and completeness for reporting and analysis.
- Monitor sales performance metrics and provide regular updates to management on progress toward targets.
- Respond to customer complaints or concerns with professionalism, escalating issues as needed to ensure resolution.
- Stay informed about industry trends, competitor activities, and TÜV SÜD’s service offerings to effectively position solutions in the market.
- Participate in sales training and development programs to enhance skills and knowledge in sales techniques and product expertise.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in inside sales, customer service, or a related role, preferably in the B2B sector.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Results-driven mindset with a proven track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Fluency in English; additional languages, particularly Bahasa Indonesia, are a plus.