job description
Join Cheng Xin Jia as an Immigration Document Management Specialist and play a pivotal role in ensuring seamless compliance with immigration regulations for our growing team in Bali. This position offers a unique opportunity to contribute to operational excellence while working in a dynamic, multicultural environment.
As part of our administrative team, you will oversee the preparation, submission, and tracking of immigration documents, ensuring accuracy and timeliness. Your expertise will help streamline processes, mitigate risks, and support our employees and clients in navigating complex visa and work permit requirements.
Based in the vibrant region of Badung, Bali, this role is ideal for detail-oriented professionals with a passion for organization and a commitment to delivering high-quality administrative support. Whether you're assisting with visa applications, maintaining records, or liaising with government agencies, your work will directly impact our ability to operate smoothly and expand our presence in Indonesia.
Responsibility
- Prepare, review, and submit immigration documents (e.g., visas, work permits, KITAS) in compliance with Indonesian regulations.
- Maintain accurate and up-to-date records of all immigration-related paperwork for employees and clients.
- Liaise with government agencies, embassies, and legal representatives to ensure timely processing of applications.
- Monitor expiration dates of permits and visas, and proactively renew or update documentation as needed.
- Provide guidance to employees and stakeholders on immigration requirements, policies, and procedures.
- Collaborate with HR and legal teams to align immigration processes with company policies and local laws.
- Develop and implement efficient filing systems for physical and digital immigration documents.
- Stay informed about changes in immigration laws and regulations, and communicate updates to relevant teams.
Qualifications
- Minimum 2 years of experience in immigration document management, visa processing, or a related administrative role.
- Strong knowledge of Indonesian immigration laws, procedures, and documentation requirements.
- Excellent organizational skills with meticulous attention to detail.
- Proficient in Microsoft Office (Word, Excel) and familiar with document management systems.
- Fluent in English and Indonesian (written and verbal); additional languages are a plus.
- Ability to work independently, prioritize tasks, and meet tight deadlines in a fast-paced environment.
- Exceptional communication and interpersonal skills to interact with internal teams and external stakeholders.
- Bachelor’s degree in Business Administration, Law, or a related field is preferred.