job description
Join Beehive BPO, a dynamic and growing business process outsourcing company, as a Commercial Roofing Appointment Setter in the vibrant heart of Bali! This is an exciting opportunity for a results-driven professional to build a rewarding career in sales and customer engagement while enjoying the unique lifestyle that Bali offers.
In this role, you will be the first point of contact for potential clients in the commercial roofing industry. Your primary responsibility will be to build rapport, qualify prospects, and set high-quality appointments for our sales team. We provide comprehensive onsite training in Bali, followed by a hybrid work arrangement, allowing you to balance productivity with the flexibility to work from home or our modern office in Canggu.
At Beehive BPO, we value communication, professionalism, and a proactive mindset. If you have a passion for sales, excellent interpersonal skills, and a desire to grow in a supportive environment, this role is perfect for you. Youâll work with a diverse team of professionals, enjoy competitive compensation, and have opportunities for career advancement in a fast-paced industry.
Bali isnât just a workplaceâitâs a lifestyle. Enjoy the islandâs stunning beaches, rich culture, and thriving expat community while building a successful career. Apply now and take the first step toward a fulfilling role with Beehive BPO!
Responsibility
- Initiate outbound calls to commercial roofing prospects to generate leads and set appointments.
- Build and maintain strong rapport with potential clients through professional and engaging communication.
- Qualify prospects by asking targeted questions to assess their needs and determine their suitability for our services.
- Schedule and confirm appointments for the sales team, ensuring accurate and timely follow-ups.
- Maintain detailed records of all interactions, appointments, and follow-ups in our CRM system.
- Collaborate with the sales and marketing teams to refine scripts, strategies, and outreach techniques.
- Meet and exceed monthly appointment-setting targets and KPIs.
- Provide exceptional customer service by addressing inquiries and resolving concerns professionally.
Qualifications
- Minimum of 1 year of experience in sales, telemarketing, or customer service (experience in BPO or appointment setting is a plus).
- Excellent verbal and written communication skills in English (additional languages are a bonus).
- Strong interpersonal skills with the ability to build rapport quickly and effectively.
- Self-motivated, goal-oriented, and able to work independently in a hybrid environment.
- Basic computer skills, including proficiency in Microsoft Office and CRM software.
- Ability to handle rejection and maintain a positive attitude in a fast-paced sales environment.
- Strong organizational skills and attention to detail.
- Willingness to undergo onsite training in Bali and adapt to a hybrid work model.