job description
Join PERSOL, a global leader in workforce solutions, as our HR Officer (Operations & Work Pass Administration) in the vibrant heart of Bali, Indonesia. This is an exceptional opportunity for a detail-oriented and proactive HR professional to play a pivotal role in supporting HR operations, work pass administration, and the entire employee lifecycle in one of Southeast Asia’s most dynamic business environments.
In this role, you will be at the forefront of ensuring seamless HR processes, from onboarding to offboarding, while managing work pass applications and compliance for our diverse workforce. Bali’s thriving expat community and growing business landscape make this position ideal for someone who thrives in a fast-paced, multicultural setting. Whether you’re based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll contribute to shaping a positive employee experience while working with a team that values innovation, efficiency, and professional growth.
If you’re passionate about HR operations, have a knack for administrative excellence, and want to advance your career in a tropical paradise, this is the role for you. Apply now and become part of a company that invests in its people and fosters a culture of collaboration and continuous improvement.
Responsibility
- Manage and administer work pass applications, renewals, and cancellations for expatriate employees, ensuring full compliance with Indonesian immigration laws.
- Oversee the end-to-end employee lifecycle, including onboarding, offboarding, and employee record management in HRIS systems.
- Coordinate with internal teams and external vendors to facilitate smooth HR operations, including payroll processing, benefits administration, and employee queries.
- Assist in the development and implementation of HR policies, procedures, and best practices to enhance operational efficiency.
- Maintain accurate and up-to-date employee records, ensuring confidentiality and data integrity at all times.
- Support HR initiatives such as employee engagement programs, performance management, and training coordination.
- Liaise with government agencies, embassies, and legal entities to resolve work pass-related issues and ensure timely approvals.
- Prepare reports and analytics on HR metrics, such as turnover rates, work pass status, and employee demographics, to support data-driven decision-making.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 2-3 years of experience in HR operations, work pass administration, or a similar role, preferably in Indonesia or Southeast Asia.
- Strong knowledge of Indonesian immigration laws, work pass regulations, and compliance requirements.
- Proficiency in HRIS systems (e.g., SAP, Workday, or local platforms) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
- Exceptional attention to detail and accuracy in handling sensitive employee data and documentation.
- Strong interpersonal and communication skills, with the ability to interact effectively with employees, management, and external stakeholders.
- Fluency in English; proficiency in Bahasa Indonesia or other languages is a plus.