job description
Join Boehringer Ingelheim as an HR Enablement & Support Specialist and play a pivotal role in transforming HR operations through cutting-edge technology. Based in the vibrant hub of Canggu, Bali, you will lead the optimization of SuccessFactors and other HR systems, ensuring seamless processes and resolving complex HR challenges to empower our global workforce.
This is a unique opportunity to blend your HR expertise with technical acumen, driving efficiency, innovation, and employee satisfaction. You’ll collaborate with cross-functional teams to enhance system functionalities, streamline workflows, and deliver data-driven HR solutions that align with our mission of improving human and animal health.
If you’re passionate about leveraging technology to elevate HR practices and thrive in a dynamic, international environment, we’d love to hear from you.
Responsibility
- Lead the configuration, testing, and deployment of SuccessFactors modules to meet business needs.
- Troubleshoot and resolve complex HR system issues, ensuring minimal downtime and optimal performance.
- Collaborate with HR, IT, and business stakeholders to identify process gaps and implement scalable solutions.
- Develop and deliver training programs to enhance user adoption of HR technologies across the organization.
- Monitor system performance, generate insights, and recommend improvements to enhance efficiency.
- Manage data integrity, security, and compliance within HR systems in accordance with global standards.
- Drive continuous improvement initiatives to automate manual processes and reduce operational friction.
- Serve as the primary point of contact for HR system-related inquiries and escalations.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, IT, or a related field.
- Minimum 3-5 years of experience in HR systems support, preferably with SuccessFactors, Workday, or SAP HR.
- Strong understanding of HR processes (e.g., recruitment, onboarding, performance management).
- Proven ability to analyze system requirements and translate them into technical solutions.
- Excellent problem-solving skills with a detail-oriented and proactive approach.
- Familiarity with data analytics, reporting tools (e.g., Power BI, Tableau), and HR metrics.
- Strong communication and stakeholder management skills in a global environment.
- Certification in SuccessFactors or other HRIS platforms is a plus.