job description
Join Graha Megaria Raya, a premier 5-star hotel in the heart of Seminyak, Bali, as a Housekeeping Room Supervisor. This is a unique opportunity to lead a dynamic team in maintaining the highest standards of cleanliness, luxury, and guest satisfaction in one of Bali’s most exclusive hospitality destinations.
As a Housekeeping Room Supervisor, you will play a pivotal role in ensuring that every guest room and public area reflects the elegance and sophistication of our brand. Your leadership will inspire a team of dedicated housekeeping professionals to deliver impeccable service, contributing to an unforgettable guest experience.
If you are passionate about hospitality, thrive in a fast-paced environment, and take pride in creating pristine, welcoming spaces, we invite you to apply. This contract position offers competitive compensation, professional growth, and the chance to work in one of Bali’s most vibrant and sought-after locations.
Responsibility
- Supervise and coordinate the daily activities of the housekeeping team to ensure efficient and high-quality room and public area cleaning.
- Inspect guest rooms, suites, and common areas to verify they meet the hotel’s luxury standards before guest arrival.
- Train, mentor, and motivate housekeeping staff to maintain consistency in service and cleanliness.
- Manage inventory of cleaning supplies and amenities, ensuring adequate stock levels while minimizing waste.
- Handle guest requests and complaints related to housekeeping services promptly and professionally.
- Collaborate with the front desk and maintenance teams to address room-related issues and ensure seamless operations.
- Implement and enforce health, safety, and hygiene protocols in compliance with hotel and industry standards.
- Prepare and submit reports on housekeeping activities, including occupancy, room status, and staff performance.
Qualifications
- Minimum 2 years of experience in a housekeeping supervisory role within a 4 or 5-star hotel or resort.
- Proven leadership skills with the ability to manage and inspire a diverse team.
- Strong attention to detail and a commitment to maintaining the highest standards of cleanliness and presentation.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Ability to work flexible hours, including weekends and holidays, to meet operational demands.
- Knowledge of housekeeping software and inventory management systems is an advantage.
- Familiarity with luxury hospitality standards and guest service excellence.
- Physical stamina to perform duties that may require standing, bending, and lifting.