job description
Join Resorts World Sentosa in the heart of Bali’s most luxurious destinations and become part of a world-class hospitality team dedicated to delivering exceptional guest experiences. As a Housekeeping Attendant, you will play a pivotal role in maintaining the pristine condition of our resort, ensuring every guest enjoys a clean, comfortable, and welcoming environment.
This is more than just a housekeeping role—it’s an opportunity to contribute to the seamless operation of a premium resort while working in one of Bali’s most sought-after locations. Whether you’re replenishing amenities, responding to guest requests, or ensuring public areas sparkle, your attention to detail will directly enhance our guests’ stay.
If you take pride in creating immaculate spaces and thrive in a dynamic, service-oriented environment, we invite you to apply. Enjoy competitive compensation, professional growth opportunities, and the chance to work alongside a passionate team in a stunning tropical setting.
Responsibility
- Clean and maintain guest rooms, suites, and public areas to the highest standards of hygiene and presentation.
- Replenish amenities such as towels, toiletries, and linens in guest rooms and common areas.
- Respond promptly to guest requests for additional services, such as extra pillows, blankets, or room refreshes.
- Inspect rooms and report any maintenance issues, damages, or safety hazards to the supervisor.
- Follow established cleaning protocols, including disinfection and sanitation procedures, to ensure a safe environment.
- Collaborate with the front desk and other departments to ensure seamless guest experiences.
- Adhere to resort policies on confidentiality, security, and guest privacy.
- Maintain inventory of cleaning supplies and report shortages to the housekeeping manager.
Qualifications
- Minimum 1 year of experience in housekeeping, preferably in a hotel, resort, or luxury hospitality setting.
- Strong attention to detail and a commitment to maintaining high cleanliness standards.
- Excellent time management and ability to work efficiently under pressure.
- Friendly, professional demeanor with strong interpersonal and communication skills.
- Physical stamina to perform repetitive tasks, lift moderate weights, and stand for extended periods.
- Knowledge of proper cleaning techniques, chemical handling, and safety procedures.
- Ability to work flexible hours, including weekends, holidays, and early/late shifts.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.