job description
Join Hygge Social Cafe, a premier beachfront dining destination in Bali’s vibrant Ungasan area, as part of our passionate hospitality team. We’re seeking a professional and customer-focused Waiter/Waitress to deliver exceptional service in a high-energy, luxury setting.
As a key member of our front-of-house team, you’ll create memorable dining experiences for international and local guests, embodying Bali’s warm hospitality while maintaining the highest standards of service. This role offers the chance to work in one of Bali’s most scenic locations, with opportunities for career growth in the thriving tourism and hospitality industry.
If you thrive in a fast-paced environment, have a passion for service excellence, and love engaging with diverse cultures, this is your opportunity to shine in Bali’s dynamic culinary scene.
Responsibility
- Greet and seat guests with a warm, professional demeanor, ensuring a positive first impression.
- Take accurate food and beverage orders, providing recommendations based on menu knowledge and guest preferences.
- Deliver orders promptly and efficiently, ensuring all dietary restrictions and special requests are accommodated.
- Maintain a clean, organized, and well-stocked dining area, including table settings and service stations.
- Handle guest inquiries and complaints with diplomacy, escalating issues to management when necessary.
- Collaborate with kitchen and bar staff to ensure seamless service and timely order fulfillment.
- Process payments accurately using POS systems and provide itemized receipts to guests.
- Uphold hygiene and safety standards in compliance with local health regulations.
Qualifications
- Minimum 1 year of experience in a similar role within a restaurant, cafe, or hotel (preferably in a high-volume or luxury setting).
- Fluent in English; additional languages (e.g., Indonesian, Mandarin, Japanese) are a plus.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Ability to work flexible hours, including weekends, holidays, and evening shifts.
- Strong attention to detail and multitasking abilities in a fast-paced environment.
- Basic knowledge of food and beverage pairings, with a willingness to learn.
- Neat, professional appearance and adherence to grooming standards.
- Team player with a positive attitude and a passion for hospitality.