job description
Join Kantin Tembalang, a leading name in Baliâs vibrant hospitality scene, as a Hospitality Crew Member and become part of a dynamic team dedicated to delivering exceptional dining experiences. With multiple premium outlets across Baliâs most sought-after locationsâincluding Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badungâwe offer a unique opportunity to grow your career in a fast-paced, customer-centric environment.
At Kantin Tembalang, we pride ourselves on fostering a positive, inclusive, and collaborative work culture where your passion for hospitality can thrive. Whether youâre welcoming guests with a warm smile, ensuring seamless service, or contributing to our innovative menu offerings, youâll play a key role in creating memorable moments for our diverse clienteleâfrom local food enthusiasts to international travelers.
This role is perfect for individuals who are energetic, detail-oriented, and eager to develop their skills in a high-growth industry. Youâll enjoy competitive compensation, career advancement opportunities, and a supportive team that values your contributions. If youâre ready to take your hospitality career to the next level in one of the worldâs most exciting destinations, weâd love to hear from you!
Why join us?
- Competitive salary and incentives based on performance and experience.
- Training and development to enhance your skills and advance your career.
- Work in stunning locations across Bali, from beachfront venues to cultural hotspots.
- Employee perks, including meal discounts and team-building activities.
- Positive and inclusive work environment that celebrates diversity and teamwork.
Responsibility
- Deliver exceptional customer service by greeting guests, taking orders, and ensuring a seamless dining experience.
- Collaborate with the kitchen and bar teams to coordinate food and beverage service, ensuring timely and accurate delivery.
- Maintain a clean, organized, and welcoming outlet environment, adhering to hygiene and safety standards.
- Handle cash and digital transactions with accuracy and professionalism, including processing payments and managing POS systems.
- Assist in inventory management, including stocking supplies, monitoring usage, and reporting shortages.
- Resolve guest inquiries and concerns promptly and courteously, ensuring high levels of satisfaction.
- Participate in team meetings, training sessions, and outlet events to contribute to continuous improvement.
- Uphold the brandâs values and standards, representing Kantin Tembalang with pride and professionalism.
Qualifications
- Minimum 1 year of experience in hospitality, food service, or customer-facing roles (fresh graduates with relevant internships are welcome to apply).
- Strong communication and interpersonal skills, with the ability to engage positively with guests and team members.
- Basic English proficiency is required; additional languages (e.g., Indonesian, Mandarin, Japanese) are a plus.
- Ability to work in a fast-paced environment, multitask, and adapt to changing priorities.
- Familiarity with POS systems and cash handling is an advantage.
- Flexible availability, including weekends, evenings, and holidays, to meet the demands of the hospitality industry.
- Positive attitude, team player mentality, and a passion for delivering outstanding service.
- Knowledge of Baliâs tourism and dining culture is a bonus.