job description
Join our dynamic Hospitality Crew Outlet Team in Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung! We’re seeking energetic, service-driven professionals to deliver exceptional guest experiences in our fast-paced hospitality outlets. Whether you thrive in a team or excel independently, this role offers the perfect opportunity to grow your career in Bali’s thriving tourism and hospitality industry.
As a key member of our outlet team, you’ll play a vital role in ensuring seamless operations, from guest interactions to behind-the-scenes support. Bali’s booming tourism sector means every day brings new challenges and rewards, making this an ideal position for those passionate about hospitality, customer service, and teamwork. If you’re honest, agile, and communicative, we’d love to hear from you!
This full-time role offers competitive compensation, opportunities for career advancement, and the chance to work in some of Bali’s most sought-after destinations. Whether you’re a seasoned hospitality professional or just starting your career, we provide the training and support you need to succeed.
Ready to take the next step? Apply now and become part of a team that values integrity, teamwork, and excellence in hospitality!
Responsibility
- Deliver outstanding customer service to guests in a fast-paced outlet environment, ensuring a positive and memorable experience.
- Assist with daily operations, including opening/closing procedures, inventory management, and cash handling.
- Collaborate with team members to maintain cleanliness, organization, and efficiency in the outlet space.
- Handle guest inquiries, complaints, and special requests with professionalism and a solution-oriented approach.
- Support the preparation and presentation of food, beverages, or retail products, adhering to brand standards.
- Monitor stock levels and report shortages to management to ensure smooth operations.
- Uphold company policies, including health, safety, and hygiene regulations, to maintain a safe working environment.
- Participate in team meetings, training sessions, and performance evaluations to continuously improve skills and service quality.
Qualifications
- Minimum education: High School (SMA/SMK) or equivalent.
- Maximum age: 28 years (flexible for exceptional candidates).
- Strong interpersonal and communication skills, with fluency in English (additional languages are a plus).
- Ability to work independently and as part of a team in a high-pressure environment.
- Honest, proactive, and detail-oriented with a passion for hospitality and customer service.
- Prior experience in hospitality, retail, or customer service roles is advantageous but not required.
- Willingness to work flexible hours, including weekends and holidays, based on business needs.
- Physical stamina to stand for extended periods and handle light lifting (up to 10 kg).