job description
Join Bisa Group as a Hospitality Crew Member in beautiful Bali! We are seeking passionate individuals to deliver exceptional service across our vibrant locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As a key member of our team, you will create memorable experiences for guests by providing warm, efficient, and professional service.
This role is perfect for those who thrive in dynamic environments and enjoy connecting with people from around the world. Whether assisting with orders, processing payments, or ensuring guest satisfaction, your contributions will directly impact our reputation for excellence in hospitality.
Bali’s thriving tourism industry offers endless opportunities for growth, and Bisa Group is committed to supporting your career development. If you are enthusiastic, detail-oriented, and eager to be part of a team that values service excellence, we’d love to hear from you!
Responsibility
- Greet and assist guests with a friendly, professional demeanor.
- Process orders and payments accurately using POS systems.
- Maintain a clean and organized workspace to ensure a welcoming environment.
- Collaborate with team members to deliver seamless service.
- Handle guest inquiries and resolve concerns promptly.
- Upsell menu items and promotions to enhance guest experience.
- Follow health and safety protocols to ensure compliance with standards.
- Assist in inventory management and restocking as needed.
Qualifications
- Previous experience in hospitality or customer service is a plus.
- Excellent communication skills in English and Bahasa Indonesia.
- Ability to work in a fast-paced, team-oriented environment.
- Strong attention to detail and problem-solving skills.
- Flexibility to work shifts, including weekends and holidays.
- Basic math skills for handling transactions.
- Positive attitude and a passion for delivering outstanding service.