job description
Join Watsons, Asiaâs leading health and beauty retail chain, as a Health & Wellness Advisor in our vibrant Bali locations! This is your opportunity to make a meaningful impact by guiding customers toward better health, beauty, and well-being while working in a dynamic, customer-centric environment.
As a trusted advisor, youâll leverage your expertise in health and personal care products to provide personalized recommendations, educate customers on wellness solutions, and drive sales through exceptional service. Whether youâre assisting with skincare routines, nutritional supplements, or over-the-counter medications, your role is pivotal in enhancing the shopping experience and building long-term customer loyalty.
Based in the heart of Baliâs most sought-after areasâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyouâll enjoy a rewarding career with a globally recognized brand that values professional growth, teamwork, and innovation. If youâre passionate about health, beauty, and helping others, weâd love to hear from you!
Responsibility
- Provide expert advice on health, beauty, and wellness products, including skincare, vitamins, supplements, and OTC medications.
- Assist customers in selecting products tailored to their needs, ensuring a personalized and satisfying shopping experience.
- Stay updated on the latest health trends, product launches, and promotions to offer accurate and relevant recommendations.
- Achieve sales targets by actively engaging with customers, upselling complementary products, and promoting loyalty programs.
- Maintain a clean, organized, and visually appealing store environment to enhance customer satisfaction.
- Handle cashier duties, process transactions, and manage inventory to ensure smooth store operations.
- Collaborate with the store team to execute marketing campaigns, in-store events, and seasonal promotions.
- Address customer inquiries and concerns professionally, ensuring high levels of service and resolution.
Qualifications
- Minimum Diploma or Bachelorâs degree in Pharmacy, Health Sciences, Business, or related fields (preferred but not mandatory).
- Proven experience in retail, customer service, or sales, preferably in health, beauty, or FMCG sectors.
- Strong communication and interpersonal skills with a passion for helping customers.
- Basic knowledge of health, skincare, and wellness products (training provided).
- Ability to work in a fast-paced environment and meet sales targets.
- Fluency in English; proficiency in Bahasa Indonesia is a plus.
- Friendly, approachable, and team-oriented with a customer-first mindset.
- Willingness to work flexible hours, including weekends and public holidays.