job description
Are you a visionary leader in healthcare administration ready to elevate your career to new heights? Health Maintenance Inc. is seeking a dynamic and experienced Head of Medical and Administrative Support Services (MASSD) to join our team in the vibrant heart of Bali, Indonesia.
In this pivotal role, you will oversee the strategic direction of our medical and administrative operations, ensuring seamless integration of healthcare services while driving operational excellence. This is a unique opportunity to shape the future of healthcare delivery in a fast-growing, innovative environment.
As part of our mission to provide top-tier healthcare solutions, you will collaborate with cross-functional teams to enhance patient care, optimize workflows, and implement best practices in medical administration. Your leadership will be instrumental in maintaining our commitment to quality, efficiency, and patient satisfaction.
If you are passionate about making a tangible impact in healthcare and thrive in a leadership role, we invite you to apply and take the next step in your professional journey with us.
Responsibility
- Lead and manage the Medical and Administrative Support Services (MASSD) department, ensuring alignment with organizational goals and healthcare standards.
- Develop and implement strategic plans to enhance operational efficiency, patient care, and administrative workflows.
- Oversee the recruitment, training, and performance management of medical and administrative staff.
- Collaborate with healthcare providers, stakeholders, and regulatory bodies to ensure compliance with local and international healthcare regulations.
- Monitor and evaluate the quality of medical and administrative services, implementing improvements as needed.
- Manage budgets, resources, and financial planning for the MASSD department to optimize cost-effectiveness.
- Drive digital transformation initiatives, including the adoption of healthcare IT systems and electronic health records (EHR).
- Foster a culture of continuous improvement, innovation, and patient-centered care within the team.
Qualifications
- Bachelor’s degree in Healthcare Administration, Medicine, Business Administration, or a related field. Master’s degree preferred.
- Minimum of 8 years of experience in healthcare management, with at least 5 years in a leadership role.
- Proven track record of managing medical and administrative teams in a healthcare setting.
- Strong knowledge of healthcare regulations, compliance standards, and best practices in medical administration.
- Excellent leadership, communication, and interpersonal skills to engage with stakeholders at all levels.
- Experience in budgeting, financial management, and resource allocation for healthcare operations.
- Familiarity with healthcare IT systems, EHR, and digital transformation initiatives.
- Ability to work in a fast-paced, multicultural environment and adapt to changing priorities.