job description
Join FAS Cafe & Eatery, a vibrant and rapidly growing café in the heart of Canggu, Bali, as our Head Barista & Cafe Operations Manager (PIC). This is a unique opportunity to lead a dynamic team, shape the café’s culture, and ensure seamless daily operations in one of Bali’s most sought-after locations. If you’re passionate about coffee, hospitality, and creating exceptional guest experiences, we want you on our team!
As the PIC (Person in Charge), you’ll be the driving force behind our café’s success, overseeing everything from barista excellence to operational efficiency. You’ll work closely with management to develop strategies, optimize workflows, and elevate our café’s reputation as a must-visit destination for locals and tourists alike. This role is perfect for a hands-on leader who thrives in a fast-paced environment and is eager to grow with our brand.
Bali’s café scene is booming, and Canggu is at the center of it all. With its thriving digital nomad community, stunning beaches, and vibrant culture, this is the ideal place to advance your career in hospitality. At FAS Cafe & Eatery, we value creativity, teamwork, and a commitment to excellence. If you’re ready to take your barista and leadership skills to the next level, we’d love to hear from you!
Why Join Us?
- Leadership Role: Be the face of our café and mentor a talented team of baristas.
- Career Growth: Opportunities for advancement as our business expands.
- Dynamic Environment: Work in a lively, high-energy setting with a diverse clientele.
- Competitive Salary: Enjoy a rewarding compensation package with incentives.
- Work-Life Balance: Experience the best of Bali while building your career.
Responsibility
- Oversee daily café operations, ensuring smooth and efficient service delivery.
- Lead, train, and mentor a team of baristas to maintain high standards of coffee quality and customer service.
- Manage inventory, including coffee beans, equipment, and supplies, to minimize waste and optimize costs.
- Develop and implement operational procedures to enhance productivity and guest satisfaction.
- Collaborate with management to create promotional strategies, menu updates, and special events.
- Handle customer feedback and resolve issues promptly to maintain a positive reputation.
- Monitor financial performance, including sales targets, labor costs, and profitability.
- Ensure compliance with health, safety, and hygiene standards at all times.
Qualifications
- Minimum 2 years of experience as a Barista, with at least 1 year in a supervisory or leadership role.
- Strong knowledge of coffee brewing techniques, equipment, and trends in specialty coffee.
- Proven ability to manage teams, delegate tasks, and foster a positive work environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Experience with inventory management, budgeting, and basic financial reporting.
- Problem-solving mindset with the ability to think on your feet in a fast-paced setting.
- Passion for hospitality and a commitment to delivering exceptional guest experiences.
- Familiarity with POS systems and café management software is a plus.