job description
Are you passionate about making a tangible difference in the community? Cornerstone Global Partners is seeking a dedicated Social Assistance Executive to join a high-impact government project. In this 6-month contract role based in Boon Lay, you will play a pivotal role in supporting social service delivery and ensuring that aid reaches those who need it most.
As a Social Assistance Executive, you will be at the forefront of administrative operations, managing sensitive documentation, and providing essential support to citizens accessing various government assistance schemes. This position is ideal for an organized individual with a strong sense of empathy and a commitment to public service excellence. You will work within a supportive team environment, gaining valuable exposure to government operations and public policy implementation.
Responsibility
- Process and verify social assistance applications in accordance with established government guidelines and policies.
- Maintain accurate and up-to-date records in the case management system while ensuring data confidentiality.
- Conduct initial assessments and eligibility screenings for applicants seeking financial or social support.
- Act as a primary point of contact for citizens, addressing inquiries regarding assistance schemes with professionalism and clarity.
- Coordinate with internal departments and external social agencies to facilitate seamless service delivery.
- Prepare regular reports on application status and caseload metrics for management review.
- Assist in the organization and implementation of community outreach programs and service initiatives.
Qualifications
- Diploma or Degree in Social Work, Sociology, Public Administration, or a related field.
- Prior experience in social service, customer service, or public sector administration is highly advantageous.
- Strong interpersonal and communication skills, with the ability to handle sensitive situations with empathy and tact.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and general database management.
- Meticulous attention to detail and strong organizational skills to manage high-volume application workflows.
- Ability to commit to the full 6-month contract duration.
- Strong sense of integrity and commitment to maintaining data privacy standards.