job description
Join TG Group Pte Ltd as a Case Operations Executive in the dynamic Government Sector, based in the heart of Badung, Bali. This is a unique opportunity to contribute to impactful administrative and case management operations while working in a professional, fast-paced environment.
In this role, you will play a pivotal part in ensuring smooth case operations, maintaining meticulous records, and supporting government-related administrative functions. Your organizational skills and attention to detail will be key to managing case workflows, coordinating with stakeholders, and upholding compliance with regulatory standards.
Ideal for professionals with a background in administration, case management, or executive support, this position offers a competitive salary, exposure to high-level operations, and the chance to grow within a reputable organization. If you thrive in structured environments and have a passion for operational excellence, we invite you to apply and take the next step in your career.
Responsibility
- Manage and oversee end-to-end case operations, ensuring timely processing and resolution.
- Coordinate with government agencies, internal teams, and external stakeholders to facilitate case workflows.
- Maintain accurate and confidential records, documentation, and case files in compliance with regulatory requirements.
- Prepare reports, summaries, and administrative correspondence for senior management and government bodies.
- Monitor case progress, identify bottlenecks, and implement process improvements for efficiency.
- Assist in the development and enforcement of operational policies and procedures.
- Handle sensitive information with discretion and adhere to data protection protocols.
- Provide administrative support, including scheduling, meeting coordination, and document preparation.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Public Administration, Law, or a related field.
- Minimum 2-3 years of experience in case management, administrative support, or executive operations, preferably in the government or public sector.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and case management software.
- Excellent written and verbal communication skills in English; knowledge of Indonesian (Bahasa) is a plus.
- Highly organized with exceptional attention to detail and problem-solving abilities.
- Ability to work under pressure, meet deadlines, and manage multiple priorities in a fast-paced environment.
- Familiarity with government regulations, compliance standards, and administrative procedures.
- Proven track record of handling confidential information with integrity and professionalism.