job description
Join TAO Padel Academy, a premier sports and lifestyle destination in Bali, as our General Affairs & Housekeeping Manager. We are seeking a proactive, detail-oriented, and hands-on professional to oversee daily facility operations, ensuring a clean, safe, and welcoming environment for our members, guests, and staff. This role is perfect for someone with a passion for hospitality, operational excellence, and team leadership in a dynamic and fast-paced setting.
As the General Affairs & Housekeeping Manager, you will play a pivotal role in maintaining the high standards of our academy, from managing housekeeping teams to coordinating with other departments to ensure seamless operations. You will be responsible for implementing best practices in facility management, sustainability, and guest satisfaction, all while contributing to the growth and success of TAO Padel Academy.
Located in the vibrant heart of Canggu, Bali, TAO Padel Academy offers a unique blend of sports, wellness, and community. If you thrive in a role that combines operational management with a touch of hospitality, we invite you to be part of our team and help us create an exceptional experience for everyone who walks through our doors.
This is a contract-based position with the potential for long-term collaboration. We offer a competitive salary, a supportive work environment, and opportunities for professional growth in one of Bali’s most exciting locations.
Responsibility
- Oversee daily housekeeping and facility operations to ensure a clean, safe, and well-maintained environment for members, guests, and staff.
- Manage and lead the housekeeping team, including scheduling, training, and performance evaluations to maintain high service standards.
- Develop and implement standard operating procedures (SOPs) for housekeeping, facility maintenance, and general affairs to enhance efficiency and consistency.
- Coordinate with other departments (e.g., front desk, maintenance, F&B) to ensure seamless operations and guest satisfaction.
- Monitor inventory of cleaning supplies, equipment, and amenities, and manage procurement to avoid shortages or excess stock.
- Ensure compliance with health, safety, and hygiene regulations, including regular inspections and audits of facilities.
- Address guest feedback and resolve any issues related to housekeeping or facility services promptly and professionally.
- Contribute to sustainability initiatives by implementing eco-friendly practices in housekeeping and facility management.
- Assist in budget planning and cost control for housekeeping and general affairs operations.
Qualifications
- Minimum of 3-5 years of experience in housekeeping, facility management, or general affairs, preferably in hospitality, sports, or wellness industries.
- Proven leadership skills with experience managing teams in a fast-paced environment.
- Strong organizational and problem-solving abilities, with a keen eye for detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management.
- Familiarity with health, safety, and hygiene standards, as well as best practices in facility management.
- Ability to multitask and prioritize tasks efficiently in a dynamic work environment.
- Proficiency in basic computer skills (e.g., Microsoft Office, Google Workspace) for reporting and documentation.
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are a plus.
- Certification in hospitality management, facility management, or a related field is advantageous.