job description
Join KK Super Mart, one of Southeast Asiaâs leading convenience store chains, as a Full-Time Shop Assistant in our vibrant Kuta Gateway store in Bali! This is an exciting opportunity to be part of a dynamic retail team in a high-traffic location, serving both locals and international travelers. If you thrive in a fast-paced environment, enjoy customer interaction, and take pride in maintaining a well-organized store, this role is perfect for you.
As a Shop Assistant, youâll play a key role in ensuring smooth store operations, delivering exceptional customer service, and contributing to a positive shopping experience. Youâll work alongside a friendly team, handle transactions, restock products, and assist customers with their needsâall while upholding KK Super Martâs standards of efficiency and hospitality.
Baliâs thriving tourism and retail scene make this an ideal opportunity for those looking to grow in the retail industry. Whether youâre a seasoned retail professional or just starting your career, KK Super Mart offers a supportive work environment, competitive compensation, and opportunities for advancement. Apply now and be part of a brand that values hard work, teamwork, and customer satisfaction!
Responsibility
- Provide friendly and efficient customer service, assisting shoppers with inquiries, product recommendations, and purchases.
- Operate cash registers, handle transactions, and ensure accurate cash management.
- Maintain store cleanliness, organization, and visual merchandising standards to create an inviting shopping environment.
- Restock shelves, monitor inventory levels, and report low-stock or expired items to the store manager.
- Process deliveries, verify stock quantities, and assist with unloading and organizing new inventory.
- Handle customer complaints or concerns professionally and escalate issues to management when necessary.
- Adhere to company policies, including health and safety regulations, loss prevention, and cash handling procedures.
- Collaborate with team members to achieve daily sales targets and store performance goals.
Qualifications
- Minimum high school diploma or equivalent; prior retail or customer service experience is a plus.
- Strong communication skills in English and Bahasa Indonesia; additional languages (e.g., Mandarin, Japanese) are advantageous.
- Ability to work in a fast-paced environment with a positive and customer-focused attitude.
- Basic math skills for handling cash transactions and inventory counts.
- Flexibility to work in shifts, including weekends, evenings, and public holidays.
- Physical stamina to stand for extended periods, lift moderate weights (up to 10 kg), and perform repetitive tasks.
- Familiarity with point-of-sale (POS) systems and basic computer skills.
- Team player with a proactive approach to problem-solving and a willingness to learn.