job description
Are you a passionate retail professional with a flair for luxury customer service? Resorts World Sentosa is expanding our premium retail operations to Bali and seeking dynamic Full-Time Retail Associates to join our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is your chance to be part of a world-class retail environment in one of Southeast Asia’s most vibrant destinations!
As a Retail Associate, you’ll play a pivotal role in delivering exceptional shopping experiences to our discerning clientele. You’ll work in a fast-paced, luxury retail setting, driving sales, building customer loyalty, and contributing to the success of our high-end brands. Whether you’re assisting international tourists or local patrons, your expertise and enthusiasm will elevate our brand’s reputation in Bali’s competitive retail landscape.
This role offers a competitive salary starting from $2,500/month, along with opportunities for career growth, professional development, and exposure to a global hospitality brand. If you thrive in a customer-centric environment and are eager to advance your retail career in Bali, we’d love to hear from you!
Resorts World Sentosa is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Responsibility
- Deliver outstanding customer service to ensure a seamless and memorable shopping experience for all guests.
- Drive sales targets by actively engaging with customers, understanding their needs, and recommending products that align with their preferences.
- Maintain in-depth knowledge of our luxury retail brands, including product features, pricing, and promotions.
- Assist with inventory management, including stock replenishment, merchandising, and visual displays to enhance store aesthetics.
- Handle cash and card transactions accurately, ensuring compliance with company policies and procedures.
- Collaborate with the retail team to achieve daily, weekly, and monthly sales goals.
- Provide feedback to management on customer trends, product performance, and operational improvements.
- Uphold the highest standards of store cleanliness, organization, and presentation at all times.
Qualifications
- Minimum of 1-2 years of experience in retail, preferably in luxury or high-end customer service environments.
- Strong communication skills in English; proficiency in Bahasa Indonesia or other languages (e.g., Mandarin, Japanese) is a plus.
- Passion for fashion, hospitality, or luxury retail, with a keen eye for detail and aesthetics.
- Ability to work in a fast-paced, dynamic environment while maintaining a positive and professional demeanor.
- Basic numeracy skills for handling transactions and managing inventory.
- Flexibility to work on weekends, public holidays, and during peak retail seasons.
- Friendly, approachable, and customer-focused attitude with a proactive problem-solving mindset.
- Prior experience with POS systems or retail software is advantageous but not required.