job description
Join BFI Finance Indonesia as a Front Office Support Admin in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, and more. This role is pivotal in ensuring seamless administrative operations and exceptional customer service. You will be responsible for verifying and processing critical documents, maintaining accurate records, and supporting the front office team to enhance operational efficiency.
As part of our dynamic team, you will play a key role in upholding our commitment to excellence and customer satisfaction. This position offers a unique opportunity to develop your administrative skills in a fast-paced financial services environment while contributing to the success of one of Indonesia's leading finance companies.
If you are detail-oriented, organized, and passionate about delivering high-quality support, we invite you to apply and grow your career with us.
Responsibility
- Receive and verify the completeness of BPKB and supporting documents to ensure compliance with company standards.
- Maintain accurate and up-to-date records of all processed documents and transactions.
- Assist in resolving discrepancies or issues related to document submissions.
- Provide administrative support to the front office team, including data entry and filing.
- Coordinate with internal departments to ensure smooth document processing and customer service.
- Handle customer inquiries and provide timely, professional responses.
- Prepare and distribute reports as required by management.
- Ensure confidentiality and security of all sensitive documents and information.
Qualifications
- Minimum of a high school diploma; a bachelor's degree in Administration or related field is a plus.
- Proven experience in administrative roles, preferably in a financial or customer service environment.
- Strong attention to detail and accuracy in document verification and record-keeping.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and basic office equipment.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time-management skills.
- Knowledge of financial services or banking operations is an advantage.