job description
Are you a versatile professional with a passion for hospitality and a sharp eye for numbers? An exciting opportunity has opened for a dual-role Front Office & Accounting Assistant in the beautiful region of Badung, Bali. This hybrid position is perfect for an organized, guest-oriented individual who enjoys managing front-of-house guest relations while maintaining accurate financial records behind the scenes.
In this role, you will act as the face of our boutique property, welcoming international guests and ensuring their stay is exceptional from check-in to check-out. Simultaneously, you will support our business operations by managing daily bookkeeping, handling invoicing, tracking expenses, and preparing essential financial reports. It is the perfect blend of customer service and administrative support.
We offer a supportive working environment in one of Bali's most vibrant destinations. If you thrive in dynamic environments, possess strong communication skills, and want to grow your career in Bali's thriving hospitality and administrative sector, we encourage you to apply today!
Responsibility
- Warmly welcome guests, manage the check-in and check-out processes, and address inquiries in a professional manner.
- Handle day-to-day front office administrative tasks, including managing emails, phone calls, and booking platforms.
- Process daily financial transactions, guest invoices, and payments accurately.
- Perform daily bookkeeping tasks, manage petty cash, and conduct bank reconciliations.
- Prepare weekly and monthly financial summaries, tracking expenses and revenue.
- Coordinate closely with housekeeping and maintenance teams to ensure high standards of guest service.
Qualifications
- Minimum of 1-2 years of experience in a front desk, receptionist, or bookkeeping/accounting role, preferably in the hospitality industry.
- Associate degree or Bachelor's degree in Hospitality, Accounting, Finance, or a related field.
- Fluency in spoken and written English is essential for interacting with international clients.
- Good command of Microsoft Office (especially Excel) and basic accounting software.
- Highly organized, detail-oriented, and capable of multitasking effectively.
- Excellent interpersonal and communication skills with a customer-first mindset.