job description
Join Alpha Sports as a Front Desk Receptionist & Cashier in our vibrant Bali locations! As the first point of contact for customers, you’ll play a pivotal role in delivering exceptional service, managing transactions, and ensuring a seamless experience for every visitor.
This is a fantastic opportunity for detail-oriented professionals who thrive in fast-paced environments. Whether you're greeting guests, processing payments, or maintaining administrative records, your organizational skills and friendly demeanor will make a lasting impression.
At Alpha Sports, we value teamwork, professionalism, and a passion for customer satisfaction. If you’re ready to take on a dynamic role in a growing company, we’d love to hear from you!
Responsibility
- Greet and assist customers with a professional and welcoming attitude.
- Manage cash transactions, receipts, and daily sales reports accurately.
- Handle phone, email, and in-person inquiries with efficiency and courtesy.
- Maintain a clean and organized front desk and retail area.
- Process customer orders, returns, and exchanges in compliance with company policies.
- Coordinate with other departments to ensure smooth operations.
- Assist in inventory tracking and restocking as needed.
- Uphold company standards for service excellence and customer engagement.
Qualifications
- Proven experience as a Receptionist, Cashier, or in a similar customer-facing role.
- Strong communication and interpersonal skills in English.
- Basic math and cash-handling abilities with attention to detail.
- Proficiency in POS systems and Microsoft Office (Excel, Word).
- High school diploma or equivalent; additional certifications are a plus.
- Ability to multitask and work under pressure in a busy environment.
- Friendly, approachable, and professional demeanor.
- Willingness to work flexible hours, including weekends and holidays.