job description
Join Korean Face Bar, a premier beauty and wellness destination in Bali, as a Front Desk Receptionist! We are seeking a friendly, organized, and customer-focused professional to be the first point of contact for our clients. In this role, you will manage client inquiries, bookings, and social media engagement in a fast-paced, luxurious environment. If you have a passion for beauty, exceptional communication skills, and a knack for multitasking, this is the perfect opportunity for you!
As part of our team, you will work in a vibrant, modern setting where client satisfaction and teamwork are at the heart of everything we do. Located in the bustling area of Canggu, our salon offers a unique blend of Korean beauty techniques and Balinese hospitality. This role is ideal for someone who thrives in a dynamic environment and enjoys interacting with a diverse clientele.
We offer competitive compensation, a supportive work environment, and opportunities for growth within the beauty industry. If you are ready to take the next step in your career, apply today and become a part of the Korean Face Bar family!
Responsibility
- Greet and welcome clients in a warm, professional manner, ensuring a positive first impression.
- Manage appointment bookings, confirmations, and cancellations using our scheduling system.
- Handle client inquiries via phone, email, and in-person, providing accurate information about services, pricing, and promotions.
- Assist with social media management, including responding to messages, posting updates, and engaging with followers.
- Maintain a clean and organized reception area, ensuring a welcoming atmosphere for clients.
- Process payments, issue receipts, and manage cash transactions accurately.
- Collaborate with the beauty team to ensure smooth operations and client satisfaction.
- Assist with administrative tasks, such as filing, data entry, and inventory management.
Qualifications
- Minimum of 1 year of experience in a receptionist, customer service, or administrative role, preferably in the beauty or wellness industry.
- Excellent communication skills in English; knowledge of Korean or Indonesian is a plus.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in using computers, scheduling software, and social media platforms.
- A friendly, approachable demeanor with a passion for delivering exceptional customer service.
- Basic knowledge of beauty treatments and services is an advantage.
- Ability to work flexible hours, including weekends and evenings, as needed.
- High school diploma or equivalent; additional certification in hospitality or administration is a plus.