job description
Join PT Interskala Mandiri Indonesia as a Front Desk Receptionist in the heart of Baliās most vibrant locationsāCanggu, Ubud, Denpasar, or surrounding areas. This is your opportunity to become the welcoming face of our organization, ensuring every visitor and caller receives exceptional service, professionalism, and warmth.
As the first point of contact, youāll play a pivotal role in shaping first impressions, managing communications, and maintaining a seamless front-office operation. Whether youāre greeting international clients, coordinating with internal teams, or handling multi-channel inquiries, your organizational skills and friendly demeanor will be key to our success.
Baliās dynamic business environment offers a unique blend of cultural richness and professional growth. If you thrive in a fast-paced setting, enjoy interacting with diverse stakeholders, and take pride in delivering flawless administrative support, weād love to hear from you.
Responsibility
- Greet and welcome visitors, clients, and employees with a professional and friendly attitude, ensuring a positive first impression.
- Manage incoming, outgoing, and internal phone calls, directing them to the appropriate departments or personnel.
- Handle email and in-person inquiries, providing accurate information or escalating requests as needed.
- Maintain a tidy and organized reception area, including managing visitor logs, sign-in sheets, and office supplies.
- Coordinate meeting room bookings, prepare visitor badges, and assist with travel or accommodation arrangements when required.
- Process and distribute mail, packages, and deliveries efficiently.
- Assist with basic administrative tasks, such as data entry, filing, and preparing documents.
- Uphold confidentiality and discretion in all communications and interactions.
Qualifications
- Minimum 1-2 years of experience as a Receptionist, Front Desk Officer, or in a similar customer-facing role.
- Fluent in English (written and spoken); proficiency in Bahasa Indonesia is a plus.
- Excellent communication and interpersonal skills with a natural ability to engage with diverse groups.
- Strong organizational and multitasking abilities to manage high-volume inquiries and administrative tasks.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment (e.g., printers, phone systems).
- Impeccable grooming, professionalism, and a customer-centric mindset.
- Ability to work independently and as part of a team in a fast-paced environment.
- Prior experience in hospitality, corporate, or international settings is highly advantageous.