job description
Are you a highly organized and proactive individual with a passion for providing exceptional customer service? Active Spine Care Sdn Bhd is seeking a dedicated Front Desk Receptionist to join our dynamic team in Bali. As the first point of contact for our clients, you will play a crucial role in ensuring a smooth and welcoming experience for everyone who walks through our doors.
This is an exciting opportunity to work in a professional healthcare environment where your administrative skills and warm personality will make a real difference. If you thrive in a fast-paced setting and enjoy multitasking while maintaining a positive attitude, we want to hear from you!
Join us and be part of a team that values excellence, teamwork, and patient care. Apply today and take the first step toward a rewarding career with Active Spine Care Sdn Bhd.
Responsibility
- Greet and welcome clients, patients, and visitors in a professional and friendly manner.
- Manage incoming calls, emails, and inquiries, ensuring prompt and courteous responses.
- Schedule and confirm appointments, maintaining an organized and up-to-date calendar.
- Handle administrative tasks such as filing, data entry, and maintaining patient records.
- Assist with billing, invoicing, and payment processing as needed.
- Coordinate with healthcare professionals and staff to ensure smooth daily operations.
- Maintain a clean and organized reception area, ensuring a welcoming environment.
- Provide general administrative support to the team, including preparing documents and reports.
Qualifications
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a Receptionist, Front Desk Representative, or similar role.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficiency in Microsoft Office Suite and basic office equipment.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Ability to handle sensitive information with confidentiality and discretion.
- Friendly, approachable, and professional demeanor.
- Fluency in English; knowledge of Bahasa Indonesia or other languages is an advantage.