job description
Join Premium Automobiles Pte Ltd as a Front Desk Officer and Zeekr Brand Ambassador in the heart of Bali’s vibrant Kuta, Badung area. This is a unique opportunity to represent a cutting-edge luxury automotive brand while delivering exceptional customer service in a dynamic, high-end environment.
As the first point of contact for clients and visitors, you will embody the Zeekr brand’s values of innovation, elegance, and sustainability. Your role is pivotal in creating a memorable first impression, ensuring seamless guest experiences, and fostering long-term relationships with discerning customers. Whether you’re greeting VIP clients, managing inquiries, or coordinating showroom visits, your professionalism and enthusiasm will drive brand loyalty and business growth.
This contract position offers a competitive salary, exposure to the luxury automotive industry, and the chance to work in one of Bali’s most sought-after locations. If you’re a charismatic, detail-oriented professional with a passion for hospitality and premium service, we’d love to hear from you!
Responsibility
- Serve as the primary point of contact for clients, visitors, and partners, delivering a world-class welcome experience aligned with Zeekr’s brand standards.
- Manage front desk operations, including check-ins, appointments, and inquiries with efficiency and professionalism.
- Act as a brand ambassador by promoting Zeekr’s luxury electric vehicles through engaging conversations and product knowledge.
- Coordinate showroom visits, test drives, and client meetings, ensuring a seamless and premium experience.
- Handle administrative tasks, such as maintaining visitor logs, managing correspondence, and preparing reports.
- Collaborate with the sales and marketing teams to enhance customer engagement and support promotional events.
- Resolve client concerns or complaints promptly and diplomatically, escalating issues as needed.
- Uphold high standards of grooming, etiquette, and workplace organization to reflect the brand’s luxury positioning.
Qualifications
- A minimum of 2 years of experience in front desk, hospitality, or customer service roles, preferably in luxury or high-end environments.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Strong organizational and multitasking abilities, with a keen eye for detail.
- A passion for automotive brands and an interest in electric vehicles (EV knowledge is advantageous).
- Professional appearance and demeanor, with the ability to engage confidently with VIP clients.
- Proficient in Microsoft Office Suite and comfortable learning new software/tools.
- Ability to work flexible hours, including weekends and events, as required.
- Prior experience in brand ambassadorship or sales support is highly desirable.